RETURN POLICY

FOR ITEMS PURCHASED AT BLACKLAVISH.COM, ALL RETURNS MUST BE SUBMITTED WITHIN 14 DAYS OF RECEIVING YOUR ITEM(S) AND WILL BE ELIGIBLE FOR EXCHANGE ONLY.

TO BE ELIGIBLE FOR RETURN, ITEM(S) MUST BE SENT BACK IN SALE-ABLE
CONDITION, IN ITS ORIGINAL PACKAGING WITH TAGS ATTACHED.

THE ITEM MUST BE NEW, NOT WORN, UNALTERED, AND FREE OF ANY ODORS OR FRAGRANCES.

IF ITEM(S) DO NOT FIT THESE REQUIREMENTS, IT WILL BE SENT BACK TO THE CUSTOMER AT HIS/HER EXPENSE. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED MERCHANDISE IS IN SALE-ABLE CONDITION.

RETURN INSTRUCTIONS – FOR U.S. ORDERS ONLY

FOR FULL PRICED ITEMS ELIGIBLE FOR RETURN, PLEASE SUBMIT A REQUEST AT INFO@BLACKLAVISH.COM WITHIN 14 DAYS OF RECEIVING THE ITEM(S). FOLLOW THE INSTRUCTIONS ONLINE AND IF YOUR RETURN REQUEST IS ACCEPTED, YOU WILL BE PROMPTED TO PRINT A CARRIER RETURN SHIPPING LABEL.

PLEASE PACK ALL ITEMS YOU ARE RETURNING AND INCLUDE YOUR ORIGINAL PACKING SLIP, NOTING THE ITEMS YOU ARE RETURNING. YOU CAN DROP OFF YOUR PACKAGE AT THE CARRIER PROVIDED SERVICE CENTER SHIPPING LABEL PROVIDED. WE RECOMMEND YOU OBTAIN A RECEIPT OF YOUR DROP OFF AND/OR NOTE THE TRACKING NUMBER.

YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE YOUR ITEM IS RECEIVED BACK AT OUR LOS ANGELES DISTRIBUTION CENTER. PLEASE ALLOW 7-14 BUSINESS DAYS FOR ALL RETURNS TO BE PROCESSED.
IF YOU USE THE PREPAID SHIPPING LABEL GENERATED, WE WILL DEDUCT A FEE OF $7.00 FROM YOUR REFUND.

IF YOU PREFER TO SHIP BACK YOUR ITEM TO US USING A DIFFERENT SHIPPING METHOD, PLEASE BE SURE TO SEND THE PACKAGE USING A TRACKABLE SHIPPING METHOD WITH INSURANCE.

RETURN INSTRUCTIONS – FOR INTERNATIONAL ORDERS

ALL INTERNATIONAL RETURNS MUST BE SHIPPED BACK TO BLACK LAVISH AT THE CUSTOMER’S EXPENSE. PLEASE CONTACT FEAR OF GOD CUSTOMER SERVICE AT INFO@BLACKLAVISH.COM FOR RETURN INSTRUCTIONS SPECIFIC TO YOUR COUNTRY.

PLEASE PACK ALL ITEMS YOU ARE RETURNING AND INCLUDE YOUR ORIGINAL PACKING SLIP, NOTING THE ITEMS YOU ARE RETURNING.
YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE YOUR ITEM IS RECEIVED BACK AT OUR LOS ANGELES DISTRIBUTION CENTER.

REFUNDS

YOU WILL RECEIVE AN EMAIL NOTIFICATION ONCE WE HAVE ISSUED YOUR REFUND.

ONCE WE ISSUE YOUR REFUND, PLEASE ALLOW 10-14 BUSINESS DAYS FOR THIS TO APPEAR ON YOUR BANK STATEMENT.
WE DO NOT OFFER CREDIT NOTES, AND ALL REFUNDS WILL BE RETURNED TO THE ORIGINAL FORM OF PAYMENT. NO EXCEPTIONS. SHIPPING COSTS ARE NON-REFUNDABLE.

EXCHANGES- FOR U.S. ORDERS

IF YOU WOULD LIKE TO EXCHANGE AN ITEM YOU RECEIVED, PLEASE FOLLOW THE RETURN INSTRUCTIONS NOTED ABOVE. AS YOU FOLLOW THE INSTRUCTIONS, YOU WILL BE OFFERED THE OPPORTUNITY TO EXCHANGE THE ITEM YOU ARE RETURNING FOR A REPLACEMENT ITEM.

IF THE ITEM YOU WOULD LIKE IS NO LONGER AVAILABLE, PLEASE FOLLOW OUR STEPS TO RETURN YOUR ITEM(S), AND PLACE A NEW ORDER. FOR INTERNATIONAL EXCHANGES AND ORDERS
BECAUSE OUR ITEMS SELL OUT QUICKLY, WE ARE UNABLE TO OFFER AUTOMATIC EXCHANGES FOR INTERNATIONAL ORDERS AT THIS TIME. SHOULD YOU REQUIRE A DIFFERENT SIZE OR COLOR OF AN ITEM YOU HAVE RECEIVED, PLEASE RETURN YOUR ORDER FOLLOWING THE INSTRUCTIONS NOTED ABOVE AND PLACE A NEW ORDER FOR YOUR DESIRED ITEM ON BLACKLAVISH.COM.